Objective

To develop a world-class standard and performance framework for Women's Business Centres (WBCs), whih will support and drive the growth of women-owned enterprises in the United Kingdom, and contribute to the development of women's enterprise internationally.

Background

The UK Government's Enterprise Strategy - 'Enterprise: Unlocking the UK's Talent' produced in March 2008, announced that "the Government will work with the Regional Development Agencies (RDAs) to pilot the principles of the US Women's Business Centre (WBC) model".

As part of this strategy BERR commissioned Prowess to work with international experts to develop a quality standard for Women's Business Centres.  Prowess is being supported by BSI British Standards, recognised as the UK National Standards Body by the UK Government.

Why a WBC standard is important

In a fast-moving globalised economy, common sets of transferable standards are more important than ever.  They provide:

* A common set of definitions and operational frameworks that may be used by organisations delivering broadly similar services in different environments

* Reassurance of quality and similarity of approach to users and supporters

* Accountability and transparency

* A development tool against which organisations may measure, benchmark and improve their services

* Achieving the WBC standard brings public recognition for real achievements measured against a rigorous standard.  It may also provide a reason for clients to choose specific organisations offering business support services to women

Providing a specific set of definitions and a common set of standards for Women's Business Centres in particular are important because:

The methodology of programme delivery is different and unique within a WBC environment compared to other learning environments, and it is critical to come to an understanding of these unique characteristics.

To ensure the desired outcome of improved rates of enterprise creation and growth among women, women-centric approaches should be offered, and WBCs have proven to be successful in other environments.

Distinctions should be clearly drawn between the operation of a Women's Business Centre and the provision of other business development services, whether they are targeted specifically to women or provided to women and men without differentiation.